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Monday. July 14, 2014
Bill Draves , President
William A. Draves, CAE, is President of the Learning Resources Network (LERN), the largest continuing education association in the world. He does consulting and training for association executives running association education and professional development programs. He is author of LERN’s “Needs Assessment Manual” and “High Response Surveys,” and teaches an online course on customer research. Draves’ latest work is helping associations move their educational programs online.
- E&T2 Kevin Perry
- E&T2 William A. Draves
- Wednesday, July 16, 2014 11:30 AM - Wednesday, July 16, 2014 12:30 PM E&T2: Effective Needs Assessment: How it Can Make or Break the Success of your Training Programs